Medical Records Requests
The Health Information Management department maintains records of the care patients receive while they are at Wellington Regional Medical Center. As required by state and federal law, these records are kept in strict confidence and are only released with proper authorization. We allow multiple ways for patients to obtain medical records and radiology studies.
Patient Portal – Health Records Online
For the quickest access, retrieve your records directly through our patient portal, Health Records Online, which enables you to access your records on-demand at your convenience.
Online Request
Submit your medical record request through our online medical correspondence system.
Paper Requests
Please download, print and fully complete the form, sign and return it to the hospital via mail, email or fax. Electronic signatures will not be accepted. Service fees for copies may apply.
Download the Authorization Form (English) →
Download the Authorization Form (Spanish) →
Download the Authorization Form (Creole) →
Mail:
Wellington Regional Medical Center
Attn: HIM/ROI
10101 W. Forest Hill Blvd.
Wellington, FL 33414
Fax: 561-798-8578
Email: Wellington.HIM@uhsinc.com
Questions? Call 561-798-8680.
Fees
Processing and copy fees may be applicable to your request. Costs will vary depending on the type of request. There are no fees associated with the patient portal, Health Records Online.
Frequently Asked Questions
How do I obtain a copy of my medical records?
Access your records online, submit a request online or complete an authorization form and return it to the Health Information Management Department by email, fax or by mail. Please submit a copy of your picture identification with your request. Examples include a driver’s license, student identification card and passport.
Can my medical information be read to me over the telephone?
No. Medical information is confidential and cannot be released over the telephone.
Who can legally sign for medical records?
Patients and/or an individual who is named as a decision maker or attorney-in-fact under a healthcare power of attorney signed by the patient. A copy of the Durable Healthcare Power Of Attorney or executor for estate of healthcare must be provided at the time of requesting records.
If the patient is deceased, the record must be requested by the court-appointed personal representative, who must present a raised seal original certificate of appointment issued by the Probate Court identifying the requester as the executor or executrix of the patient’s estate.
If the patient is under the age of 18, the patient’s parent or guardian may sign.
Is the Medical Records Department able to discuss billing information with me?
No. You can contact the Central Business Office at 561-798-8678.